Mobile literacy training programmes for senior citizens sponsored by the State Bank of India (June 2017):

The State Bank of India has supported the ILC-I programme of conducting the Mobile Literacy Training for senior citizens. The first programme of two half day sessions each was held on the 29th and 30th of June 2017 and on the 13th and 14th of July 2017.  The inspiration behind this programme which was a huge success, and in great demand, were the President and Chairman of ILC-I, Dr. R. A. Mashelkar and Mr. Jayant Umranikar, both of whom believe that the mobile phone can be a friend for every elder.

Following the efforts by the Prime Minister of India, Mr. Narendra Modi to make India a cashless and digital economy, ILC-I, spurred on by its President and Chairman, undertook this programme to help elders overcome the ‘technology phobia’ that most of them have.

The senior citizens were trained about the use of a mobile phone for purposes other than making and receiving phone calls by the young team of ILC-I experts. A four hours’ session for a batch of 15-17 elders on each of the two days was organized by ILC-I, with the support received from the State Bank of India.

The inauguration of this programme took place on the 29th of June 2017 at the hands of Mr. Ajay Joshi, the AGM of State Bank of India. Senior technical staff from SBI, Mr. Ganesh Waghmare also trained the senior citizens on how to use the SBI app ‘Buddy’.

The courses were conducted free of charge for the senior citizens and a complimentary  book, giving details about the use of a mobile phone was given to the senior citizens. The seniors were also trained to make online payments, especially of telephone and electricity bills, how to order a cab, how to download and use apps, to skype, to use what’s app, how to email etc, was also given to the senior citizens. The tremendous response from the elders, all queuing up for registering themselves for the programme, their eagerness, their curiosity to learn more about this technology, their child-like enthusiasm, and the very positive feedback received from them, post the training, was indeed overwhelming.

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